Wiki source code of 4.8.4 Approval Reassignment

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 1: {{include document="zHeader"/}}
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 3: When an approval task is reassigned by a system administrator an eMail message and audit trail message is automatically generated. This section allows you to format the message that: gets sent to the original approver, gets sent to the new approver and appears in the audit trail.** **
 4: = Original Approver =
 5: Upon successful reassignment of an approval object, an email is automatically sent to the **original** approver to advise them of the action. The message configuration for this eMail will contain a Subject Text and a Body Text. Keywords are allowed.
 6: To enter or edit this message follow these steps:
 7: 1. In the Organisation Maintenance page click the** Notification** button.
 8: 1. Select the **Approval Reassignment **tab.
 9: 1. Under the heading **Original Approver**, enter the subject text and message text that you would like to appear in the eMails sent to users. Note that these eMails should be generic in nature.
10: 1. Click **Save**.
11: = New Approver =
12: Upon successful reassignment of an approval object, an email is automatically sent to the **new** approver to advise them of the action. The message configuration for this eMail will contain a Subject Text and a Body Text. Keywords are allowed.
13: To enter or edit this message follow these steps:
14: 1. In the Organisation Maintenance page click the** Notification** button.
15: 1. Select the **Approval Reassignment **tab.
16: 1. Under the heading **New Approver**, enter the subject text and message text that you would like to appear in the eMails sent to users. Note that these eMails should be generic in nature.
17: 1. Click **Save**.
18: [[image:WebHome@Fig 4.23 - Notification messages approval reassignment.png]]
19: = Audit Trail =
20: An audit trail message to appear in the document’s audit trail must be configured. Keywords are allowed.
21: To enter or edit this message follow these steps:
22: 1. In the Organisation Maintenance page click the** Notification** button.
23: 1. Select the **Approval Reassignment **tab.
24: 1. Under the heading **Audit Trail Message**, enter the text that you would like to appear in the audit trail each time an approval reassignment is undertaken.
25: 1. Click **Save**.