PECOS Admin » 4. Organisations » 4.6 Message Management » 4.6.1 eMail Delivery Failures and Replies

4.6.1 eMail Delivery Failures and Replies

This section allows:

  1. Multiple admin users to be selected to receive all eMails that are received by PECOS P2P as replies to system generated eMails.
  2. One user to be selected to receive eMails that are transmitted by PECOS P2P but returned by external eMail servers as undeliverable (i.e. Non-Delivery Reports).

The eMails covered by this option are those:

  • Generated as a result of purchase order transmission.
  • Generated as a result of purchase order or attachment retransmission.
  • Generated from the Notification messages configured for approval actions:
    • returned requisitions
    • returned orders
    • returned invoices
    • approval escalations
  • Generated from the Notification messages configured for user management:
    • new users
    • reset users
  • Generated by the approval process through approval plan configuration:
    • Notify External Party action
    • Notify User action
    • One Step Approval action
    • Request Approval action
    • Require Receipt action
    • Final Approval eMails

fig 4.16.png

Search and Filter

The User Selection table will display 10 entries, sorted alphabetically, by default but can be extended using the Show entries control in the top left hand corner of the table. Using the list box, choose an override to display 25, 50 or 100 entries. When more than one page is available, pagination controls will display the number of pages of entries and allow you to scroll or jump between those pages. A Quick filter provides a 'type ahead' text search, which automatically filters the entries in the table using the string of characters entered.

To select eMail reply recipients:

  1. In the User Selection table, select all administrators to receive eMail replies by checking their box in the 'Email Reply Recipients' column. Administration Users can be sorted by clicking in the 'User Name' column header.
  2. Multiple users may be selected but note that the selection of at least one user is mandatory.
  3. Click the Save button. 

To deselect eMail reply recipients:

  1. In the administrator selection table, deselect the administrator to receive eMail replies by un-checking their box in the 'Email Reply Recipients' column. 
  2. Click the Save button. Note that at least one user must remain selected.

To select an eMail delivery failure recipient:

  1. In the administrator selection table, click the radio button for the selected user in the 'Email Delivery Failure Recipient' column. Administration Users can be sorted by clicking in the 'User Name' column header.
  2. Only one user may be selected and the selection of a user is mandatory.
  3. Click the Save button. 

De-selection of an eMail delivery failure recipient is not allowed. It is however possible to replace the selected user by selecting an alternate radio button. Selecting the alternate user will automatically deselect the current selection. Click Save when finished.

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