20.3 Reassignment Errors

Missing User

Clicking the Reassign button in the Outstanding Approvals – Approval Reassignment screen invokes validation to ensure that a user has been selected. Failing validation will display the following error message: “Missing information. Please select a User to reassign approval responsibility.”

Reassignment will not progress and the user will remain in the Outstanding Approvals – Approval Reassignment screen to correct the error.

Missing Comments

Clicking the Reassign button in the Outstanding Approvals – Approval Reassignment screen invokes validation to ensure that reassignment comments have been entered. Failing validation will display the following error message: “Missing information. Please enter reassignment comments.”

Reassignment will not progress and the user will remain in the Outstanding Approvals – Approval Reassignment screen to correct the error.

Changed Status

Clicking the Reassign button in the Outstanding Approvals – Approval Reassignment screen invokes validation to ensure that the documents selected for reassignment are still available:

• The approval document is the same type
• The original approver is still the current approver
• The object still requires approval
• There are no locks and the object is not open in another session

Failing validation will display the following error message: “Reassignment cancelled. The following documents have changed status:”. The approval objects that have failed validation will be listed.

Reassignment will not progress and the user will be returned to the Outstanding Approvals – Approval Listing screen where they can investigate and reselect.

Delegation Conflict

Clicking the Reassign button in the Outstanding Approvals – Approval Reassignment screen invokes validation to ensure that the documents selected for reassignment do not cause a reassignment conflict. The system will check that the original approver is not set as the CURRENT delegation recipient (i.e. ‘delegatee’) for the new approver.

Failing validation will display the following error message: “Reassignment cancelled. One or more documents cannot be reassigned due to an approval delegation conflict.”

Reassignment will not progress and the user will be returned to the Outstanding Approvals – Approval Listing screen where they can investigate and reselect.