4:11 Calendar

A calendar is provided at each organisational level for use with task-based approval escalation within approval plans. The calendar forms an integral part of the escalation process by ensuring tasks are only escalated during working hours as defined by the administrator for a given organisation. For example, if a task should be escalated after 3 working days, the plan will check the calendar to ensure non-working days and holidays are not counted toward the total elapsed days prior to the escalation.

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Calendar Override

Each area of the organisation may share a single default calendar (defined at the top level of the organisation) or have a different calendar. If a calendar has been set at a higher organisational level, the Administrator can override that definition and define a different calendar for different areas.

To override the parent calendar check the ‘override’ box at the top of the screen.

Working Days

Select each day of the week as either Non-working day or Working day from the drop down box.
For each working day select a start and end time in hours and minutes from the drop down boxes.

Holidays

Use the calendar icon to select the date that is to be defined as a non-working day.
Type the name of the holiday in the Name field.
Click the Add/Update button to add the holiday to your list of non-working days.
To delete a holiday, select it from the list and click the delete button.

When you have completed your calendar configuration or changes, click the save button at the top of the Organisation Maintenance page.