7.6 Deactivate Invoices

Deactivating an invoice document has the effect of removing it from the payment process. A deactivated invoice will be given a deactivated status and not be included on the APExport for payment processing.

Reasons for deactivating an invoice might include: entered with errors, posted against the wrong purchase order or duplicate invoice processed.

1. Enter the reason for deactivating the invoice in the ‘Comments/Feedback’ box in the Settlement Approval Summary screen.
2. Click the ‘Deactivate’ button. The invoice settlement status will be changed to ‘Deactivated’. If you fail to enter mandatory deactivation comments an error message will be displayed.
3. The invoice will be automatically removed from your To Do list and continue through the allocated invoice settlement approval plan. The ‘Your Invoices to Approve’ screen will be displayed where you can continue with further invoice approval activity.