7.5 Force Settle

The option to Force Settle an invoice will only be available to you in certain circumstances:

• You have been granted the force settlement privilege in your user profile.
• The invoice has a mismatched settlement status (i.e. is not reconciled).
  Force settlement is the action of accepting matching discrepancies for line item price or quantity or for delivery or tax price matching differences.

The affect of force settlement is to change the invoice matching status from an exception to ‘Force Settled’ thereby making the invoice available for payment.

The action of force settlement is usually undertaken by senior purchasing or finance personnel and should be undertaken only after careful examination of the invoice document and its related purchase order records (displayed in the invoice/order comparison table) and the order’s receipt records.

1. Enter the reason for force settling this document in the ‘Comments/Feedback’ box in the Settlement Approval Summary screen.
2. Click the ‘Force Settle’button. If you fail to enter mandatory force settlement comments, an error message will be displayed.

   Note that after Force Settlement the invoice will remain in approval mode until it is approved. 

3. The pre-approval invoice status will be updated to ‘Force settled’ and you will remain in the Settlement Approval Summary screen. The document will remain in your To Do list in an approval status until you perform additional approval activities.
4. Click the 'Approve' button to approve the invoice and update the invoice status for settlement resolution purposes. The document will be removed from your To Do list and continue through the allocated settlement approval plan. After final approval it will be made available for inclusion on the APExport for payment.

Alternatively, you may wish to click on the ‘Back’ button to return to this document at a later date. By doing so however, the force settled invoice will remain in approval and not be maintainable by any other user.